1. Dear service providers, When I call to cancel a service, please don't say "customer service rep" when you really mean "sales rep." Thanks.
    1. …in reply to @MinaMarkham
      Me: "I want to cancel my service." Rep: "Please hold." Rep: "I found a promo that…" Me: "I didn't ask for a promo. I asked to cancel." #grrr
  1. …in reply to @MinaMarkham
    Rep: "But this promo will save you…" Me: "And canceling will save me even more." I hate when people make me combative. 😐